Induction
We design and evaluate induction programmes on a consultancy basis.
Effective induction practices ensure new staff are welcomed and settled in quickly and happily to their new role. A well thought through induction offers a great opportunity to establish clear foundations and expectations in terms of ethics, integrity, corporate social responsibility, and provides key linkages to people, organisation processes that assists new staff members to feel at home and be able to contribute. The better the induction, the more quickly the staff member is able to come to grips with the various aspects of the role and becoming productive.
Among a long list of key factors we consider are:
- Meet and great with team and manager, including team overview, how the department actually works and relates to others
- Tour of location, highlighting relevant amenities and emergency procedures
- Discussion with HR on key employment aspects and conditions
- Organisation structure, department functions and objectives
- Politics, protocols, unwritten rules
- Customer service standards
- Reporting, communications and management structures
- Terminology, jargon, glossary, definitions of local terms
- Stationery and supplies
- Role expectations, authority, scope, including expectations, standards, current priorities
- Performance evaluation and process, and development of personal objectives
- Training support, assistance and mentor support
- Social activities and clubs
For further information or an appointment please contact us by email or phone Cynthia on 0274 865 065.
