Interview skills for managers and panel members
We deliver this service via workshops and/or coaching sessions, both in person or via electronic media.
Hiring the right people is critical to organisational success yet we sometimes get this so wrong. This workshop covers the essential strategies to equip managers and panel members in the skills of assessing candidates for roles and includes the following:
Introduction to interviewing
- Purpose of the interview
- Types of interviews
- Protecting the investment – reducing risks for the organisation
Planning the interview
- Components of good practice and robustness
- Evaluate core competencies/ skills, knowledge, interests and behaviours
- Review the candidate’s application documents – CV, letter, application form
- Select, compile appropriate questions to ask
- Manage the logistics
- Candidate performance the importance of scoring and format of subsequent discussion
- The importance of behavioural questions and situational questions
- Communication skills for interviewing
- Interviewer bias
- Legal obligations
Conducting the interview
- Importance of the opening – building rapport – putting the candidate at ease
- Overall presentation and style
- Informational and behavioural questions
- Effective practice
- Speaking and listening
- Interpreting non-verbal cues
- Asking for feedback
- Probing
- Cultural perspectives
- Closing the interview
Evaluating the candidate
- Evaluation process
- Selection, discussion and decision
- Referee checks
- Candidate feedback
Workshops: 4 hours.
Coaching : Is on an hourly basis with the number of hours dependent on individual requirements.
For further information or an appointment please contact us by email or phone Cynthia 0n 0274 865 065.
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